How To Order, FAQs, Delivery

Deciding how best to treat your loved one's or pet's ashes is a difficult decision to make. I hope to make the process of having the ashes placed into a beautiful piece of jewellery as simple as possible for you.
All ashes are treated with respect and carefully stored while in my possession.

If you have placed an order through the shop,  I will contact you to discuss colours and any other aspect of your jewellery.
I will send you a pack with your order in and everything you'll need to send me the ashes.
The price you pay includes all consultations and postage. 

Please contact me if you would like a consultation before ordering. 

Pease contact me if you'd like a consultation before ordering. ease contact me if you'd like a consultation before ordering. 

Deciding on your wedding rings is a big decision, you're going to wear them for a lifetime. I hope to take some of the stress and worry out of the decision making so you can just look forward to your big day. 

Take a look at my weddings rings. 

Is there something you like, or would you like a custom design? 

If you like a ring design on my website, place the order, ensure I have an email and telephone number. I will make contact with you to discuss the correct sizing, your wedding date and to discuss the engraving, if any, you would like. 

Not sure what you would like, have a specific idea in mind or question? 

Send me a Contact Form (button at the bottom of page) and I will get in touch to have a chat about your requirements. 

I have many items in stock for you to browse and buy. Everything I make is unique as that's the nature of what I do.  If there is something you like that has sold, message me and we can talk about similar items or a commission. 

I do take on bespoke or commission work so please send me a Contact Form with your enquiry. 

Contact me to discuss any aspect of your jewellery ideas. Perhaps you've seen a few items I've made but like different parts of each design. We can chat about making something special for you incorporating many different elements.

UK

Free postage to UK unless stated due to recorded delivery being required. 

INTERNATIONAL 

Please contact me regarding postage costs around the world. 

USA basic £3.50

USA Tracked £9.17

When you have ordered and we have discussed your requirements, I will arrange for a pack to be sent to you enclosing everything you need.

If you are local we can arrange a consultation at my private studio and ashes can be given to me then. 

Yes you can. When I make your glass I use tiny fragments. 2 or more colours can be mixed incorporating your favorites.

Click to see the colour chart. 

All of my jewellery items are handmade using quality glass sourced from Warm Glass in Bristol. 

I do not use resin as it is not hard wearing nor long lasting. It can also have a tendancy of turning yellow over time. 

Click the button below to find out more about the materials I use to create your jewellery. 

Yes. I create pieces with both human and animal Ashes. 

I only ask for about 1/2 a teaspoon of ashes. This is plenty for a few items of jewellery. Please do not send all of it as both you and I rely on 3rd party postal services and would hate to lose it. 

The jewellery I am making is for you. If you wish to have more than one loved ones or pets ashes in your piece you can. 

Yes. Please read the policy details

Yes. I have created memorial glass cabochons for other jewellery designers in the UK. I can collaborate and liaise directly with them for you if you wish. 

I have created pieces, among others,  for Nicola Lillie Designs (as seen on All that Glitters on BBC), Claire from Unbound and Isabella Day at The Remarkable Goldsmiths in Dartmouth.  

Depending on the design, it may be possible to have your item engraved. This is done by the London Assay Office and is charged at £33.50. 

Some of my designs can be hand stamped with names, letters, numbers or symbols. 

All wedding rings are hallmarked by the London Assay Office. 

Due to the heat involved in the glass fusing process, hair will sadly burn away.  I can place hair between the silver setting and glass, however it won't be visible. 

I allow 7 days from the initial order for you to make any changes you wish to. 

Once you are happy with your decisions, I create your  jewellery myself from the initial design to the finished article.  

Your item is NOT mass produced, it is created for you by hand by one person.  Each stage takes time. Once the initial consultation and order is placed, I create an individual mould to allow me to make your glass cabochon to the correct size and shape. Handling the ashes with care and respect and taking my time are paramount. When the glass is ready, I then start making your setting. 

There will be many stages to creating your setting to ensure it fits your glass snuggly, safely and looks beautiful.  I hand file and polish all of your pieces using many grades of files and papers until I get that mirror shine or the finish required. This is also true for other bespoke items like wedding rings.

I quote 8-12 weeks for bespoke items. However, this can change and I will advise you how long your special jewellery will take or if there are any delays.  For memorial jewellery, this timescale is from the date of me receiving the ashes. 

Hallmarking: I have no control over timescales imposed by the Assay Office in London or postal service. 

Packaging: I use as much recycled packaging as I can, even reusing envelopes and packaging from suppliers.  Wedding rings are packaged in wooden boxes and memorial jewellery is packaged in beautiful cardboard boxes. I try to keep my plastic use to a minimum.

For information on the suppliers and materials I use, including ethically sourced gems, and carbon footprint, click the button below.