How To Order, FAQs, Delivery

Deciding how best to treat your loved one's or pet's ashes is a difficult decision to make. I hope to make the process of having the ashes placed into a beautiful piece of jewellery as simple as possible.

Look through my website.
Do you see something you like or would you like to have a custom item made?

I've found something I like:
Select the item and pay by the clicking either the 'checkout' button (PayPal and other payment options) or 'Pay Now' which will take you to Google pay.
Ensure you give me an email and telephone number. I will contact you to discuss colours and any other aspect of your jewellery.
I will send you a pack with your order in and everything you'll need to send me the ashes.
The price you pay includes all consultations and postage. 

I'm not sure what I want, have an idea or question:
Send me a contact form (button at the bottom of page) and I will get in touch so we can have a chat. 

Deciding on your wedding rings is a big decision, you're going to wear them for a lifetime. I hope to take some of the stress and worry out of the decision making so you can just look forward to your big day. 

Take a look at my weddings rings. 

Is there something you like, or would you like a custom design? 

If you like a ring design on my website, place the order, ensure I have an email and telephone number. I will make contact with you to discuss the correct sizing, your wedding date and to discuss the engraving, if any, you would like. 

Not sure what you would like, have a specific idea in mind or question? 

Send me a Contact Form (button at the bottom of page) and I will get in touch to have a chat about your requirements. 

I have many items in stock for you to browse and buy. Everything I make is unique as that's the nature of what I do.  If there is something you like that has sold, message me and we can talk about similar items or a commission. 

I do take on bespoke or commission work so please send me a Contact Form with your enquiry. 

Contact me to discuss any aspect of your jewellery ideas. Perhaps you've seen a few items I've made but like different parts of each design. We can chat about making something special for you incorporating many different elements.

UK

Free postage to UK unless stated due to recorded delivery being required. 

INTERNATIONAL 

Please contact me regarding postage costs around the world. 

USA basic £3.50

USA Tracked £9.17

When you have ordered, or we have discussed your requirements, I will arrange for a pack to be sent to you enclosing everything you need.

If you are local and it is possible, you can arrange to hand deliver them to me in Brixham. 

Yes you can. When I make your glass I use tiny fragments. 2 or more colours can be mixed incorporating your favorites.

Click to see the colour chart. 

All of my jewellery items are handmade using quality glass sourced from Warm Glass in Bristol. 

I do not use resin as it is not hard wearing nor long lasting. It can also have a tendancy of turning yellow over time. 

Click the button below to find out more about the materials I use to create your jewellery. 

I only ask for about 1/2 a teaspoon of ashes. This is plenty for a few items of jewellery. Please do not send all of it as both you and I rely on 3rd party postal services and would hate to lose it. 

Please go to 'Materials and Suppliers' 

Yes. Please read the policy details

Yes. I supply your pendant on an 18" belcher chain. However, if you require something different we can look at the options.

Yes. I create pieces with both human and animal Ashes. 

Due to the heat involved in the glass fusing process, hair will burn. I can, however, place hair between the glass and silver setting.  Using a transparent glass will enable you to see the hair. Or you can opt for glass that is a solid colour and have the hair hidden. 

I create your jewellery myself from the initial design to the finished article. I quote 6-8 weeks for bespoke items. However, this can change and I will advise you how long your special jewellery will take. 

For other items of jewellery I will advise you of timescales when ordering. 

I will always keep you updated on the progress of your jewellery. 

Packaging: I use as much recycled packaging as I can, even reusing envelopes and packaging from suppliers.  Wedding rings are packaged in wooden boxes and memorial jewellery is packaged in beautiful cardboard boxes. I try to keep my plastic use to a minimum.

For information on the suppliers and materials I use, including ethically sourced gems, and carbon footprint, click the button below. 

Depending on the design, it may be possible to have your item engraved. This is done by the London Assay Office and is charged at £33.50. 

Many of my designs can be hand stamped with names, letters, numbers or symbols. 

All wedding rings are hallmarked by the London Assay Office. 

I also offer hand stamping to personalise your item where possible.